Conditions & Terms

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Conditions & Terms

At Reddy Foot & Ankle, transparency and trust are at the heart of everything we do. We are committed to ensuring that every patient understands their rights, responsibilities, and the nature of the care they receive from our practice. The following Conditions & Terms outline important information about appointments, billing, insurance, privacy, and our policies for patient care.

Appointments & Cancellations

We strive to provide timely care for all our patients. To help us serve everyone efficiently:

  • Please arrive 10–15 minutes early for your appointment to complete any necessary paperwork.

  • If you need to cancel or reschedule, we kindly request at least 24 hours' notice.

  • Missed appointments without prior notice may be subject to a cancellation fee.

Insurance & Billing

Reddy Foot & Ankle accepts most major insurance plans. However, coverage can vary depending on your provider and plan:

  • Patients are responsible for verifying their insurance coverage before their visit.

  • Copays, deductibles, and any non-covered services are due at the time of the appointment.

  • We offer clear, itemized billing and are happy to assist with insurance claims if needed.

Please contact our billing department with any questions or concerns about charges, insurance processing, or payment options.

Payment Policies

We accept cash, major credit/debit cards, and health savings account (HSA) cards. For patients without insurance, we offer self-pay pricing and can provide estimates in advance.

Past-due balances should be settled promptly to avoid disruptions in ongoing care. Payment plans may be available upon request for those with financial hardship.

Privacy & Patient Information

We respect your privacy and are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA):

  • Your medical records and personal information are kept confidential.

  • We will only share your data with third parties (such as insurance providers or referring doctors) as necessary for your care, billing, or when legally required.

  • You may request a copy of your medical records or ask to update your information at any time.

Scope of Practice

Our providers are trained and certified in podiatric medicine and surgery. Reddy Foot & Ankle specializes in diagnosing and treating conditions of the foot, ankle, and lower extremity. While we make every effort to offer comprehensive treatment options, certain complex conditions may require referral to a specialist.

Changes to Terms

These Conditions & Terms may be updated periodically to reflect changes in our services, laws, or insurance regulations. The most current version will always be available on our website.